CRM + IMS
Because the demands of a growing business also include the increasing challenge of connecting and building relationships with customers, Headstart gave new meaning to customer service by ensuring more timely and personalized delivery with the use of technology. Headstart maintains specialized systems for managing customer bases for over 80 client institutions and
Our comprehensive CRM + IMS package assists clients in the conceptualization and implementation of upgraded customer service initiatives. This consists of the administration of customer database, devising customer interaction strategies (including the production of marketing materials and execution of campaigns to populate the customer database) and the development of a customized solution that best translates defined business requirements.